After an order placement is received, it takes 3-5 business days to process (ombre may take longer) and verify credit card authorization before we ship out your order. When your order is shipped we will email you with a tracking number. We only ship to addresses that have been confirmed.
If your address is unconfirmed we will email you to verify your address to ensure accurate delivery. In the event that your package is left at the post office after several delivery attempts and comes back to us, we will notify you via email. If you have entered an incorrect shipping address, please email us as soon as possible at firstname.lastname@example.org so that we can correct your address. We are not responsible for carrier delays from the post office- but we will do our best to ensure you receive your item in good condition.
United State & Canada (Via Canada Post)
- We offer Free Ground Shipping (Incl. P.O boxes) on all orders within Canada and the United States of America.
- Delivery times within Canada is 3-5 business days via Canada Post.
- Delivery times to the United States Of America is 5-8 business days via Canada Post.
Countries outside Canada & the US (Via Canada Post Int / FedEx)
- We offer worldwide shipping however, our website only lists a few countries - If your country is not listed in our shipping section- please send an email to email@example.com and we will provide you with an estimated shipping rate and time.
- Delivery times to the Europe, Australia, Africa, South America and other North American countries (other than US and Canada) is 7-12 business days via Canada Post Int / Fed Ex.
- We have partnered with FedEx and Canada Post to provide discounted live shipping rates. This means you will have the option of selecting the shipper / rate you desire at checkout.
- We strongly recommend that our international customers (outside of Canada & US) select a trackable shipping method to ensure both parties can monitor the shipment process.